Privacy Policy

we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial services through our website and mobile application (collectively, the “Service”).

By registering for or using our Service, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our services.

A. Information You Provide:

  • Personal Details: Name, date of birth, gender, religion, caste, sub-caste, marital status, height, and other details necessary for your matrimonial profile.

  • Contact Information: Email address, phone number, and residential address.

  • Family & Professional Details: Information about your family, education, career, employment details, and income.

  • Lifestyle & Preferences: Your interests, hobbies, and partner preferences.

  • Content You Upload: Photographs, horoscopes, and any other documents you choose to share on your profile.

B. Information Collected Automatically:

  • Usage Data: We collect information about your activity on our Service, such as profiles you view, searches you perform, and time spent on the site.

  • Device Information: We may collect information about the device you use to access our Service, including IP address, browser type, and operating system.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Service and hold certain information to improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create, manage, and maintain your matrimonial profile.

  • To provide, personalize, and improve our matchmaking services.

  • To facilitate communication between interested members (e.g., through our secure messaging system).

  • To verify your identity and ensure the authenticity of profiles on our platform.

  • To send you important service-related announcements, administrative messages, and security alerts.

  • To provide customer support and respond to your inquiries.

  • To analyze trends and user behavior to enhance our Service’s functionality and user experience.

  • To protect our rights, property, or safety, and that of our users or others.

3. How We Share Your Information

Your privacy is our priority. We do not sell your personal information to third parties.

  • With Other Users: The core function of our Service is to help you find a match. Therefore, the information you provide in your profile will be visible to other registered, verified users of SC Bichola.

  • With Your Consent: We will share your personal information with third parties when we have your explicit consent to do so.

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., data analysis, payment processing, customer service, email delivery). These parties are obligated to keep your information confidential.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Your Privacy Choices and Rights

You have control over your information:

  • Access and Update: You can review and edit your profile information at any time by logging into your account.

  • Visibility Settings: You can control the visibility of your contact details and photos through our privacy settings.

  • Deactivate/Delete Account: You can deactivate your profile to hide it from other users or request permanent deletion of your account and data by contacting customer support.

  • Communication Preferences: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those emails.

5. How We Protect Your Information

We implement a variety of robust security measures to maintain the safety of your personal information:

  • We use encryption (SSL) to protect data transmitted between your browser and our servers.

  • We employ manual and automated profile verification processes to deter fake profiles.

  • We limit access to your personal information to authorized employees and agents who need to know that information to operate, develop, or improve our Service.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our Service is not intended for anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:

  • Email: scbicholia@gmail.com